The Vietnam Pre-Arrival Registration Form is quick to complete – most travelers finish it in under five minutes. This step-by-step guide walks you through the entire process, from opening the portal to saving your QR code, so you arrive at the airport fully prepared.
Before You Start – What You Need
Gather the following before opening the portal:
- Your passport – must be valid for at least 6 months from your arrival date in Vietnam
- Visa details – your visa type (e-visa, visa exemption, or temporary residence card), visa number, issue date, and expiry date. If entering under visa exemption, select “visa exemption” and note your permitted stay duration
- Flight details – your flight number and the airport or city you are departing from
- Accommodation address in Vietnam – hotel name and full address, or your host’s address if staying privately
- Email address – where your QR code confirmation will be sent
Before submitting the form, make sure you understand the Vietnam pre-arrival form requirements in full.
Step 1 – Access the Official Portal
Open a browser on your phone or computer and go to:
prearrival.immigration.gov.vn
This is the only official government portal for the Vietnam pre-arrival declaration. Do not use third-party websites – the official form is free and no assistance is needed.
On the homepage:
- Select your preferred language (English is available)
- Click “Create and Submit Declaration”
- Enter the CAPTCHA code shown on screen to verify you are human
Step 2 – Enter Your Personal Information
This section collects your identity details. Enter all information exactly as it appears in your passport – any mismatch may cause issues at immigration.
Fields to complete:
- Expected arrival date in Vietnam
- Passport number (alphanumeric, as shown in passport)
- Full name (surname and given name)
- Gender
- Nationality
Under the Visa Information section, select your entry authorization type:
- E-visa: Enter your e-visa number, issue date, and expiry date
- Visa exemption: Select your country and permitted stay duration
- Temporary residence card: Enter card number and validity
If you are unsure whether you need a visa, check the Vietnam visa-free countries guide.
Step 3 – Add Flight and Accommodation Details
This section provides immigration authorities with your travel itinerary:
- Departure location – the city or country you are flying from
- Purpose of entry – tourism, business, visiting family, etc.
- Flight number – your inbound flight to Vietnam
- Accommodation address in Vietnam – your first night’s hotel or residence address
- Intended departure date from Vietnam
Group travelers: If you are traveling with family or a group, you can add additional travelers within the same declaration. There is no limit on group size for a single form.
Step 4 – Submit and Receive Your QR Code
Before submitting, review all entered information carefully. Once submitted, changes may require resubmitting a new declaration.
- Read the confirmation declaration
- Tick the confirmation checkbox
- Click “Submit”
The system generates your QR code instantly. A confirmation email is sent to your registered email address containing the QR code. You should also:
- Take a screenshot of the QR code immediately
- Save the confirmation email
- Optionally print a physical copy as backup
The QR code is your proof of declaration – keep it accessible for your arrival. For details on processing time, see Vietnam pre-arrival form processing time.
What to Do at the Airport
When you land at Tan Son Nhat (SGN), Noi Bai (HAN), or another Vietnamese international airport:
- Proceed to the immigration area
- Have your passport and QR code ready (on phone or printed)
- Present both to the immigration officer
- The officer scans your QR code to access your pre-submitted declaration
- Proceed through immigration
Learn more about airport-specific requirements at Vietnam pre-arrival form airports guide.
When to Submit the Form
The form can be submitted up to 72 hours (3 days) before arrival. The optimal window is 2-3 days before your flight departs. This leaves enough time to:
- Correct any errors before your flight
- Confirm receipt of the QR code email
- Download and save the QR code offline
Do not wait until the last minute. If your QR code email is delayed, completing earlier gives you time to troubleshoot.
Common Mistakes to Avoid
- Passport number mismatch – double-check every character, especially O vs 0
- Wrong visa type selected – visa-free travelers should select “visa exemption,” not “e-visa”
- Incomplete accommodation address – use your full hotel address, not just the hotel name
- Not saving the QR code – always screenshot and save before closing the page
- Using unofficial portals – only use prearrival.immigration.gov.vn
If something goes wrong, see the Vietnam pre-arrival form troubleshooting guide.
Frequently Asked Questions
Can I complete the form on my phone?
Yes – the portal at prearrival.immigration.gov.vn is mobile-friendly and works on all modern smartphones.
What if I make a mistake on the form?
If you have not received your QR code yet, contact the portal support. If already submitted, you may need to submit a new declaration with correct information. At the airport, inform the immigration officer of any discrepancies.
Does one form cover my whole family?
Yes – you can add multiple travelers within a single declaration. Complete one form and add each family member’s details individually.
What if I do not receive the QR code email?
Check your spam folder first. If not there, check that your email address was entered correctly on the form. You can try resubmitting. See full guidance at the troubleshooting page.
Is there a deadline to submit the form?
The form can be submitted within 72 hours before arrival. Submitting earlier (2-3 days before departure) is recommended. You can also complete it at airport kiosks after landing, but this may cause delays.